Privacy Policy
PRIVACY POLICY
INTRODUCTION
Last Updated: June 2, 2025
Glo Dental Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website glodentalstudios.com (the "Website") or use our services.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
This Privacy Policy applies to information we collect on this Website, in email, text, or other electronic messages between you and this Website, and when you interact with our advertising and applications on third-party websites and services.
INFORMATION WE COLLECT
We collect several types of information from and about users of our Website, including:
PERSONAL INFORMATION
Personal information is information that identifies you as an individual. The personal information we may collect includes:
•Contact Information: Name, email address, mailing address, phone number.
•Appointment Information: Dates and times of scheduled appointments, services requested•Health Information: When you provide it through our appointment forms or communications
•Payment Information: Credit card numbers and billing information (note: payment processing is handled by secure third-party payment processors)
•Communications: Records of your communications and interactions with us
•Demographic Information: Such as your age, gender, and location information
NON-PERSONAL INFORMATION
We also collect non-personal information that does not directly identify you, including:
•Usage Data: Information about your internet connection, the equipment you use to access our Website, usage details, and browsing patterns
•Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
•Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see our "Cookies and Tracking Technologies" section below)
HOW WE COLLECT YOUR INFORMATION
We collect information from you in the following ways:
DIRECT COLLECTION
•When you fill out forms on our Website (such as appointment request forms)•When you correspond with us by phone, email, or otherwise
•When you report a problem with our Website
•When you respond to surveys or communications such as emails
AUTOMATED COLLECTION
•As you navigate through and interact with our Website
•Through cookies, web beacons, and other tracking technologies
•From third-party analytics providers
HOW WE USE YOUR INFORMATION
We may use the information we collect about you for various purposes, including to:
•Provide, maintain, and improve our Website and services
•Process and manage appointments and requests
•Communicate with you about appointments, services, and promotional offers
•Respond to your comments, questions, and requests
•Send you technical notices, updates, security alerts, and support messages
•Monitor and analyze trends, usage, and activities in connection with our Website•Detect, prevent, and address technical issues
•Comply with legal obligations
•Protect the rights, property, and safety of Glo Dental Studio, our patients, and others
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as:
•Appointment scheduling software providers
•Email communication platforms
•Website hosting and maintenance providers
•Analytics providers
•Payment processors.
These third parties are only permitted to use your personal information to provide these services to us and are required to maintain the confidentiality of your information.
Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
COOKIES AND TRACKING TECHNOLOGIES
Cookies
Our Website uses cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
We use the following types of cookies:
•Essential Cookies: Necessary for the Website to function properly
•Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website
•Functionality Cookies: Enable us to personalize content for you
•Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed
Your Cookie Choices
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and some portions of the Website may not function properly.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please review the section below titled "California Residents' Privacy Rights."
California Residents' Privacy Rights
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
•The categories of personal information we collected about you
•The categories of sources for the personal information we collected about you
•Our business or commercial purpose for collecting or selling that personal information
•The categories of third parties with whom we share that personal information
•The specific pieces of personal information we collected about you
•If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
•Sales, identifying the personal information categories that each category of recipient purchased
•Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
•Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
•Debug products to identify and repair errors that impair existing intended functionality
•Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
•Comply with the California Electronic Communications Privacy Act
•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent
•Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
•Comply with a legal obligation
•Make other internal and lawful uses of that information that are compatible with the context in which you provided it
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:
•Emailing us at: info@glodentalstudio.com
•Calling us at: 714-602-5557
•Visiting: www.glodentalstudios.com/privacy
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
•Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative
•Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
•Deny you goods or services
•Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
•Provide you a different level or quality of goods or services
•Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
"Shine the Light" Law
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@glodentalstudio.com.
CHILDREN'S PRIVACY
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@glodentalstudio.com.
CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.
CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy and our privacy practices, please contact us at:
Glo Dental Studio
2901 E Katella Ave, Suite B
Orange, CA 92867
Phone: 714-602-5557
Email: info@glodentalstudio.com
ACCESSIBILITY
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you encounter any difficulty accessing the information here, please contact us at info@glodentalstudio.com or 714-602-5557. We will work with you to make the information available in an alternative format.